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How to manage your TableSense subscription

Learn how to manage your TableSense subscription, view invoices, or change your billing details. If you have any questions or issues, don't hesitate to reach out to customer support for assistance.

  1. Log in to the Dashboard and click on "Profile" from the menu
  2. Scroll to the bottom of the page and click "Manage Subscription"
  3. You will be presented with another screen where you can take the following actions:
  4. Manage your subscription plan
  5. Update account information
  6. Add & Update Billing & Shipping Addresses
  7. Update your payment method
  8. Access your billing history

How to update my account information

  1. From the window, click on "Account Information" and then click on your name.
  2. You'll see fields for your First Name, Last Name, and Email address. Update these fields with your new information.
  3. Once you're done, click "Update"

How to add and/or update my billing & shipping addresses

  1. From the window, click on "Billing & Shipping Addresses"
  2. If you already have an existing Billing address, please click on it
  3. You will see fields for your First Name, Last Name, Address Line 1, Address Line 2, City, Zip / Post Code, State, and Country
  4. Once you're done, click "Update"

How to add a payment method

  1. From the window, click on "Payment Methods"
  2. Click on "Pay with GoCardless"
  3. Follow the steps to set up a Direct Debit for your monthly payments

Currently we only allow for direct debit payments processed via GoCardless

How to access my billing history and download old invoices

  1. From the window, click on "Billing History"
  2. You will see a list of your downloadable invoices
  3. Find the one you want to keep for your records and click "Download"

How to cancel my subscription plan

  1. Click on your current plan i.e. "Restaurant"
  2. Now click on "Cancel Subscription"